FAQs

WHERE DO I ENTER A COUPON CODE?

When you are ready to complete your order, go to the checkout page and you will see a box to add coupon code and click on apply coupon button.

How long does delivery take? 

Delivery times depend on where your order was shipped from. All orders are shipped from our USA warehouses, and will arrive between order will arrive in 7-15 days.  

What if my package does not arrive? 

If your package does not arrive within our current time frames, please understand that sometimes there can be delays that occur that are out of our control. We can assure that your package is on its way to you and you will receive it. 

What if I entered the wrong address?

If you entered wrong information on your order, please contact us immediately. We'll do our best to get it changed for you but there's no guarantee as we ship our orders out very fast. 

How do I track my order?

When your order has shipped you will receive an email shipment confirmation along with a tracking number to track your order. If you have not received this email, that means your order has not shipped out yet. To track your order, put your tracking number into the "track your order" section of our website. If you have any questions please contact us. 

What if I do not receive an order confirmation email/text?

This means 1 of 2 things: 

1) you put down an incorrect contact on your order. 

2) There was an error in our system. 

Please contact us with information like your full name, address, and order number so we can find your order and get the confirmation re-sent. 

CAN I RETURN OR EXCHANGE MERCHANDISE?

We have a 30 day money back guarantee as long as you qualify with our return/refund policy. 

DO YOU HAVE AN ACTUAL STORE I CAN COME VISIT?

Nope, no bricks & mortar for us. But although we only exist online, there are still tons of ways to stay in touch with us.